Client Care
Frequently Asked Questions
Our products are made in Guangzhou, China.
Where are your products made?
Our products are made in Guangzhou, China. Guangzhou is one of the world’s major leather goods manufacturing centers, with experienced craftsmen, professional workshops, and a complete handbag production supply chain. We work closely with skilled production teams to ensure quality and attention to detail.
How long does shipping take?
Orders are usually processed and shipped within 1–3 business days after payment confirmation. Shipping time depends on the destination and shipping method. Once your order has been shipped, we will provide tracking information.
How can I order?
Ordering is simple: 1. Browse our website and choose your favorite product. 2. Click the WhatsApp button on the product page. 3. Contact our team to confirm product details, availability, and shipping information. 4. We will assist you with the order process.
Do you offer wholesale?
Yes, we welcome wholesale inquiries and long-term business cooperation. If you are interested in bulk orders or business partnerships, please contact us through WhatsApp or email. Our team will provide product information and support based on your needs.
Can I get more product photos or videos?
Yes. If you need additional photos, videos, or specific product details before ordering, please contact us through WhatsApp. Our team will provide the information you need.
Can I track my order?
Yes. After your order has been shipped, we will send you tracking information so you can check the delivery status.
What if there is a problem with my order?
If you receive a product with a quality issue or an incorrect item, please contact us within 7 days after delivery. Please provide photos and relevant details, and our team will assist you with the solution.